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Postal service charter ignored

Open letter to Kamloops-Thompson-Cariboo MP Cathy McLeod: This is a follow up to my protest letter concerning the closure of the Canim lake postal outlet in the Canim Lake Store.

The Canadian Postal Service Charter states the following:

13) Where Canada Post plans to change delivery methods, Canada Post will communicate, either in person or in writing, with affected customers and communities at least one month in advance to explain decisions and explore options that affect the address customer concerns.

14) At least one month before deciding to permanently close, move or amalgamate corporate post offices, Canada Post will meet with the affected customers and communities to jointly explore options and find practical solutions that affect customer concerns.

We received a badly written notice in our mailboxes May 13, two weeks before the announced closure date. That is a violation of this Charter because it states a month’s notice must be given.

The action also violates section 14 of the charter because there has been no consultation with the affected customers at all.

 

Gordon Kellett

Canim Lake