B.C. Health Minister Adrian Dix provides update on coronavirus at the B.C. legislature, March 16, 2020. (Tom Fletcher/Black Press)

New phone lines, self-isolation guide for COVID-19 in B.C.

Doctors to be paid for ‘virtual care’ services online

With B.C.’s 8-1-1 HealthLink line overburdened with requests for information on the COVID-19 coronavirus, the province has set up a new dedicated information line and is offering an online self-assessment service for people who want to check their health status.

The toll-free phone line is open at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The B.C. health ministry has also established an online self-assessment tool for people to determine if they need further assessment or testing for COVID-19. The online survey can be done by people for themselves or on behalf of a someone else who is unable to.

RELATED: B.C. hospitals postponing all elective surgeries

RELATED: Passengers can stay in their cars on B.C. Ferries

Health Minister Adrian Dix announced Monday that doctors will be compensated for “virtual care” services, online or over the phone, to help deal with a surge of patients as the virus spreads through the community.

“Further, we are moving to restrict visitors in long-term care to essential visits only,” Dix said. “Essential visits include compassionate visits for end-of-life care and visits that support care plans for residen and family needs; for example, families who routinely visit to provide assistance with feeding or mobility.”

• Provincial Health Officer Dr. Bonnie Henry’s latest order limiting mass gatherings to 50 people can be found here.

• B.C.’s updated testing strategy and self-isolation guide is here.

• The B.C. Centre for Disease Control advice on protecting yourself and the community is here.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Harvesting portion of phase 1 of a fuel-mitigation project drawing to a close

By Ken Alexander Phase 1 of the fuel-mitigation project from Point Road… Continue reading

Social media a blessing and a curse during time of crisis: B.C. communication expert

‘In moments of crisis, fear is very real and palpable,’ says SFU’s Peter Chow-White

BC Parks doing some fuel-management projects on Green Lake’s Sunsetview site

By Ken Alexander The most recent fuel-management projects at Green Lake Provincial… Continue reading

Much of the Cariboo under open fire ban due to COVID-19

‘No new fires may be initiated and no additional material may be added to existing fires’

Interior Health officials outline pandemic response in virtual town hall

Kelowna-Lake County MLA Norm Letnick moderates digital discussion, Q&A with Interior Health leadership

Evening world update: U.S. restrictions extended 30 days; NY deaths near 1,000

Comprehensive world update, with the latest developments in the COVID-19 crisis

‘It’s up to us: Recently-returned B.C. couple urges Canadians to take COVID-19 seriously

Garrett Kucher and Tory Apostoliuk make it home after almost a week of lockdown in Spain

‘Nothing concrete’: Tenants, landlords lack details after B.C. unveils COVID-19 rental aid

Single mom in Golden says she’s already going to the food bank after being laid off

Canada will make sure masks sent by China meet quality standards: Trudeau

Chinese Embassy tweeted that China was sending 30,000 medical masks along with gowns, gloves and goggles

B.C. issues guidelines about distancing, reusable bags to grocery stores amid COVID-19

Hand sanitizer and markers to keep lines two metres are apart are needed, province says

No plans to call in military right now to enforce COVID-19 quarantine: Trudeau

Trudeau unveils $7.5M for Kids Help Phone, $9M for vulnerable seniors amid COVID-19

QUIZ: How much do you know about the Olympics?

Put your knowledge to the test with these 12 questions

B.C. announces $3M for food banks to increase capacity during COVID-19

It is not clear how much of the money will flow towards Greater Victoria food banks

Most Read