Some of the mailboxes left scattered around on Jan. 8. Martina Dopf photos.

Communication on vandalized Eagle Creek mailboxes ‘lost in the mail’

Mailboxes were vandalized on Dec. 5

Note: This story has been updated from our print edition.

Some Eagle Creek residents were without mail since before Christmas, according to local resident Maurice Clark.

“A couple of days before Christmas the boxes were taken off their base if you want and scattered around there. They’re in about three or four different places and nothing has happened since then.”

They had received a letter that they would get new boxes but still hadn’t shown up when Clark spoke to the 100 Mile Free Press on Jan. 7.

“I can’t even get my bills how am I going to pay them?”

The community mailboxes were damaged in an act of vandalism, according to Canada Post.

“Four of six parcel compartments were broken but all other boxes were not affected. We continued to deliver to the community mailboxes after the incident. We sent a letter to customers advising them of the incident and that we would be installing new community mailbox units in the following weeks.”

One of Canada Post’s contractors moved the modules from their original location in anticipation of new modules being installed.

“The existing community mailboxes remained at the same site, although slightly reconfigured. We continued to deliver to the customers at this location.”

Canada Post says they posted a notice outside of the community boxes on Jan. 4, that the new units would soon be operational and that they could pick up their keys at the 100 Mile House post office. The new boxes were installed yesterday, according to Canada Post, and started delivering to the same day.

However, Clark says when they visited the 100 Mile House post office on three separate occasions to see if they could get their mail there, they weren’t able to. Which is when Clark decided to visit the 100 Mile Free Press on Jan. 7 to voice his concern. Furthermore, when the Free Press visited the site of the mailboxes on Jan. 8, they hadn’t yet been replaced and didn’t notice any sign advising residents to pick up a key at the 100 Mile House post office.

“We acknowledge that our communication to the affected residents could have been better. We apologize for the inconvenience. If residents have any questions they can contact our customer service at 1-800-267-1177 or inquire at the 100 Mile House post office. If someone is having an issue with their mail delivery or their new mailbox they should contact our customer service team at 1-800-267-1177.”


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

 

The bases of the mailboxes on Jan. 8.

Just Posted

100 Mile House Blind Curling team comes in third on home ice

Club will be going to the 2019 Western Blind Curling Association Championship in March

Combination of skiing and yoga is a hit for the 100 Mile House Nordics Club

The club offers a new program where women can night ski together and wind down with yoga

100 Mile House’s Youth Zone to be given a new name and branding

CFEC hoping rebrand will help them with youth engagement

Athlete in Focus: Harley Bootsma of the 100 Mile House Wranglers

“I definitely play a lot more here then I did in Revelstoke”

Ferry connecting Port Hardy and Bella Coola expected to set sail this summer

Its first in-service route will sail in central coast waters on May 18, 2019.

REPLAY: B.C’s best videos this week

In case you missed it, here’s a look at the replay-worth highlights from this week across the province

Patriots make 3rd straight Super Bowl, beat Chiefs 37-31 in OT

New England will meet L.A. Rams in NFL title game

Pettersson returns to lead Canucks to 3-2 win over Red Wings

Vancouver’s super rookie has 2 points in first game back after knee injury

Skaters stranded in Saint John, NB, amid storm on last day of championships

More than half of the flights out of the city’s airport were cancelled due to the weather

Call for tighter bail rules after Saudi sex-crime suspect vanishes

Mohammed Zuraibi Alzoabi was facing charges related to alleged sexual assault, criminal harassment, assault and forcible confinement of a woman

12 poisoned eagles found on Vancouver Island

Improper disposal of euthanized animal suspected

Olympic softball qualifier to be held in B.C.

Tournament is to be held Aug. 25 to Sept. 1

B.C. resident creates global sport training program

The 20 hour course teaches the science and application of interval training at the university level

B.C. VIEWS: Fact-checking the NDP’s speculation tax on empty homes

Negative-option billing is still legal for governments

Most Read