Samsung delays launch of folding phone after breaking issues

The company plans to run more tests on the Galaxy Fold

In this April 16, 2019, file photo, a model holds a Samsung Galaxy Fold smart phone to her face, during a media preview event in London. (AP Photo/Kelvin Chan, File)

In this April 16, 2019, file photo, a model holds a Samsung Galaxy Fold smart phone to her face, during a media preview event in London. (AP Photo/Kelvin Chan, File)

Samsung is pushing back this week’s planned public launch of its highly anticipated, $2,000 folding phone after reports that reviewers’ phones were breaking.

The company had been planning to release the Galaxy Fold on Friday, but instead it will now run more tests and announce a new launch date in the “coming weeks.”

READ MORE: Transport Canada bans Samsung Galazy Note 7 phones over fire issues

The delay is a setback for Samsung and for the smartphone market generally, which had been pinning some hopes on the folding phone to catalyze innovation in the industry. The Galaxy Fold, with its $1,980 price tag, was not intended to be a mass market hit, but many hoped it would hint at a new wave of smartphone advances — an area that has been lagging in recent years.

But device reviewers quickly found issue with the Galaxy Fold, which is about the size of an average smartphone when folded, and the size of a small tablet when its two sides are pulled apart.

Several journalists reported the inside screens flickering, freezing and finally dying on their test units within the first couple days. Two reviewers mistakenly removed an outer plastic layer that was meant to stay on and reported scratches on the screen afterward.

Samsung confirmed last week that the layer was meant to stay on. But that didn’t explain why many reviewers saw the phone’s inside screens break.

An early inspection showed there could be issues when pressure is put on the exposed areas of the hinges that open and close the phone, Samsung said in a statement announcing the launch delay Monday. It also found an issue where “substances found inside the device affected the display performance.”

Samsung said it will to find ways to better protect the screens and explain to people that the outside protective layer must stay on.

Other test phones seemed to still be working well, and so far holding up to the Samsung pledge that the phone can be unfolded about 200,000 times in its life.

Rachel Lerman, The Associated Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

100 Mile Mayor Mitch Campsall. (Kelly Sinoski photo, 100 Mile Free Press).
100 Mile Mayor Mitch Campsall. (Kelly Sinoski photo, 100 Mile Free Press).
100 Mile mayor calls on residents to ‘work together’ during pandemic

Mitch Campsall also urges residents to follow the health orders.

Interior Health has declared the Cariboo Chilcotin a community cluster. (Angie Mindus photo)
Interior Health declares Cariboo Chilcotin region a COVID-19 cluster, 215 cases since Jan. 1

Most cases are related to transmission at social events and gatherings in Williams Lake

Mailboxes at 108 Mile Ranch were broken into on the weekend. (Kelly Sinoski photo- 100 Mile Free Press).
Police report: Mailboxes broken into at several locations across region

100 Mile RCMP respond to 77 calls for service from Jan. 13-19

Chief Leah Stump communicated the state of emergency news through a Facebook video. (Video Screenshot)
Nazko First Nation tightens borders due to COVID-19

Chief Leah Stump said in a video they will be putting up checkpoints before entering the reserve

Maj.-Gen. Dany Fortin, vice-president of logistics and operations at the Public Health Agency of Canada, speaks at a news conference on the COVID-19 pandemic in Ottawa, on Friday, Jan. 15, 2021. THE CANADIAN PRESS/Justin Tang
B.C. records 500 new COVID-19 cases Wednesday, 14 deaths

Outbreak at Surrey Pretrial jail, two more in health care

(File Photo)
‘10 to 12 per cent’: Interior Health corrects COVID positivity rates in Fernie area

IH say the rates are not as high as previously claimed by the region’s top doctor

Francina Mettes and Thomas Schouten with the 200-page document they submitted in December of 2018. (Travis Paterson/News Staff)
Dutch man, 94, facing unwanted trip home can stay in B.C. with wife of 45 years

Immigration offices cuts red tape so couple of 45 years can stay together in Victoria area

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Health Minister Adrian Dix looks on as Dr. Bonnie Henry pauses for a moment as she gives her daily media briefing regarding Covid-19 for the province of British Columbia in Victoria, B.C, Monday, December 7, 2020. THE CANADIAN PRESS/Jonathan Hayward
B.C. Premier, health officials to discuss next steps in COVID immunization plan

Nearly 31,000 doses of vaccine the province expected by Jan. 29 could be curtailed due to production issues

Vancouver Canucks’ Travis Hamonic grabs Montreal Canadiens’ Josh Anderson by the face during first period NHL action in Vancouver, Wednesday, Jan. 20, 2021. THE CANADIAN PRESS/Jonathan Hayward
Horvat scores winner as Canucks dump Habs 6-5 in shootout thriller

Vancouver and Montreal clash again Thursday night

A woman writes a message on a memorial mural wall by street artist James “Smokey Devil” Hardy during a memorial to remember victims of illicit drug overdose deaths on International Overdose Awareness Day, in the Downtown Eastside of Vancouver, on Monday, August 31, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. paramedics respond to record-breaking number of overdose calls in 2020

On the front lines, COVID-19 has not only led to more calls, but increased the complexity

Vernon's Noric House long-term care facility is dealing with an influenza outbreak amid the COVID-19 pandemic. (File photo)
Two more deaths at Vernon care home

Noric House case numbers remain steady, but death toll rises

Most Read